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Position ID:OSR3-20200915-06
Permanent Staff Support Engineer (Junior - Senior)
เงินเดือน 18,000 - 40,000 เวลาทำงาน 5 days/week (Day shift, night shift)
สถานที่ปฏิบัติงาน กรุงเทพมหานคร วันหยุด Saturday - Sunday
รายละเอียดงาน - Receive and Response to customer call/e-mail
- Logging and Tracking the details of Customer Requests and problems as cases.
- Responsible in own case, follow up status, progress to users, and keep tracking until the incident was closed.
- Support user requests that were defined in team scope of work, following service level agreement.
- Provide reports to customer, supervisor and project manager upon requests.
- Others assigned by supervisor and project manage.
คุณสมบัติผู้สมัคร
  1. Male or Female, 25 - 40 years old
  2. Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related fields
  3. At least 3 years experience in IT Support for Senior and 1-3 years experience for Junior (New graduate are welcome)
  4. Microsoft Active Directory, Exchange, Office365 administration and troubleshooting
  5. Operation system (Windows client/server, Linux, VMware) administration and troubleshooting
  6. Network administration troubleshooting and antivirus Solution
  7. Able to On-Site in upcountry
  8. Able to work in shifting and flexible schedule
  9. MS certified: MCP MCSE, MCSA would be an advantage
  10. CISCO certified: CCNA, CCNP would be an advantage
สวัสดิการ 1) Transportation fee 1,200 baht / month
2) Provident fund
3) Training & Development working skill
4) Health Insurance (Include spouse and child for permanent employee)
5) Dental Treatment fee 3,000 baht/year (Additional form Social Security Fund)
6) Accident Insurance
7) Cafeteria welfare 5,000 baht per year
8) Bonus pay on June & December.(Depend on performance and profit)
9) Marriage Welfare, Funeral Welfare, New born Welfare
10) Customer site at upcountry allowance 100 baht. /day
11) Yearly Health Check Up

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